At Buck’s Pet Waste Removal, we aim to provide reliable, efficient, and friendly service for every client. To ensure a safe and smooth experience, please review our service policies below:

 

1. Waste Disposal

• All pet waste collected during service will be disposed of in your residential trash can, unless other arrangements are made in writing before service begins.

• If your trash can is not accessible during service, we will place the waste in a securely tied bag and leave it in front of the gate. 

 

2. Dog Safety & Access

• For the safety of our team and your pets, all aggressive or protective dogs must be kept indoors or in a separate, secured area during service time.

• Friendly dogs may remain outside as long as they do not interfere with the cleanup process.

• If our team feels unsafe due to an aggressive pet, service may be skipped for that visit, and the regular fee will still apply.

 

3. Yard Access

• Gates and locks should be unlocked or a key/code provided for scheduled visits.

• If our team cannot access the yard, the service will be marked as a "lockout," and the regular visit charge will apply.

 

4. Arrival Notification

• Our team will send a 60-minute heads-up notification before arriving at your property.

• This allows time to secure pets, unlock gates, and ensure safe access for our staff.

 

5. Weather & Rescheduling

• Services will continue in light rain or snow, but extreme weather (e.g., severe storms, heavy snow/ice) may result in rescheduling for safety reasons.

• If rescheduling is necessary, we will notify you as soon as possible.

 

6. Payment & Plans

• Payment is due monthly.

• Late payments may result in suspension of service until payment is received.

 

We appreciate your cooperation in helping us keep your yard clean, safe, and enjoyable for you and your pets. Thank you for trusting Buck’s Pet Waste Removal!